Our Promise
At Hope Appliances, we are committed to providing our customers with the highest quality products they truly deserve. We ensure that all our products are offered at highly competitive prices, maintaining both value and reliability in every purchase.
Return & Exchange Policy
At Hope Appliances, your satisfaction is our priority. While we do not offer refunds, we gladly facilitate product exchanges under the following conditions:
Eligible for Exchange
You may request an exchange if:
- The product delivered is damaged, defective, or incomplete (missing parts or accessories).
- The product received is incorrect (wrong model, color, or size).
- The product does not match its description or advertised image.
Non-Eligible for Exchange
- Change of mind or personal preference is not applicable for returns or exchanges.
Exchange Conditions
- You must contact us within 2 days of receiving your order to request an exchange.
- Returned products must be in their original packaging, with all accessories and proof of purchase.
- If a returned product is found not to be in satisfactory condition, we reserve the right to decline the exchange and return the product to you.
For exchange assistance or further information, please contact our customer support team at:
📧 info@hopeappliances.com.pk
